Terms of Service

Last updated October 5, 2026

These terms are an agreement between you (and the company you use Loadmark for) and Loadmark, 1309 Coffeen Ave, Suite 200, Sheridan, WY 82801 (“Loadmark,” “we”). By creating an account or using a Loadmark link, you agree to them.

1. What Loadmark does

Loadmark gives each freight load a Loadmark number and a shared status (green, yellow or red) based on independent witnesses: driver check-ins, receiver confirmation, document fingerprints and similar records. Loadmark is a witness, not a judge or a guarantee. It reports what was confirmed and by whom. Decisions about paying, funding, releasing or accepting freight remain yours.

2. Accounts and companies

• Give accurate information, and keep your login to yourself.
• Company admins are responsible for the people they invite and can remove them at any time.
• We may verify companies using FMCSA records and other checks, and may refuse, remove or un-verify a company at our discretion, for example if information appears false.

3. Using Loadmark properly

• Only enter phone numbers of people involved in that load, who expect to hear about it.
• Don't share private links (driver, receiver, invite) with anyone other than the intended person.
• Don't enter false check-ins, record fundings you didn't make, try to access other companies' data, or interfere with the service.
• Factors and lenders: record a financing only when your company actually financed that load or bill of lading, and remove records made by mistake.

4. Prices and billing

• Loadmark is free for carriers, dispatchers, drivers and receivers.
• Brokers and shippers pay by plan. A load is billed only once it reaches pickup; once billed it stays billed, even if later cancelled. Add-ons are billed at pickup too.
• Factors and lenders pay per check, as shown before each check is run.
• Payments are processed by Stripe. Plans renew until cancelled; you can cancel anytime from Plan and billing, effective at the end of the period already paid.
• We'll give at least 30 days' notice of price changes.

5. Text messages

When you ask Loadmark to text a driver, receiver or shipper, you confirm that person is part of the load and expects messages about it. Recipients can reply STOP to opt out. See the text message section of our Privacy Policy.

6. Your data

Your company owns the load information it enters. You allow Loadmark to store and show it to the parties on that load as described in our Privacy Policy, and to keep the record of what was confirmed so others can rely on it.

7. No warranty

Loadmark depends on phones, networks, GPS and outside services (such as FMCSA and mapping providers), which can be wrong or unavailable. The service is provided “as is,” without warranties of any kind, to the fullest extent the law allows.

8. Limit of liability

To the fullest extent the law allows, Loadmark is not liable for indirect, incidental or consequential losses, including lost freight, lost profits or funding decisions, and our total liability for any claim is limited to the amount you paid Loadmark in the 12 months before the claim.

9. Ending your account

You can stop using Loadmark at any time. We may suspend accounts that break these terms. Records of loads other companies rely on are kept.

10. Law and changes

These terms are governed by the laws of the State of Wyoming. We may update them; we'll change the date above and email account holders about important changes. Questions: support@loadmark.io.